The delivery status "label created" means that the shipper (Alen) has prepared your shipment for transit, but FedEx hasn't received it yet. Once the shipment has been received, the estimated delivery date and status will update.
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If it has been more than two days since the label was created, please contact Customer Experience at (800) 630-2396 or by chat Monday-Friday between 8am & 6pm CST, or by filling out the contact form. We are happy to assist you!
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