Can I Apply a Discount to an Order That I Already Placed?

Alen is unable to retroactively apply discounts or alter orders to reflect the price of a sale for an order that is already placed.

Please contact Customer Experience at 1-800-630-2396, or by chat to have one of our Customer Experience Advisors assist you. We are available Monday through Friday from 8am to 6pm CST. If email works best for you, please feel free to fill out our contact form and we will get back to you as quickly as possible!