Alen offers a 60 Day Love It or Return It guarantee on Purifiers, Unopened Filters, Air Quality Monitors & Accessories.
Contact Customer Experience by phone within 60 days from the date you received your product at 1-800-630-2396, or by chat to have one of our Customer Experience Advisors to help get the return process started for you. We are available Monday through Friday from 8am to 6pm CST. If email works best for you, please feel free to fill out our contact form and we will get back to you as quickly as possible!
Please review the 60 Day Love It or Return It page on our website for specifics.
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