Why Isn't My Promo Code Working?

Please enter the promo code in the designated "Gift card or discount code" box that appears during checkout and hit "Apply."

It is important to note that not all promo codes can be combined with other offers and promo codes cannot be applied to orders placed through our filter subscription.

If you are trying to take advantage of multiple promotions, it is best to do separate transactions.

Please ensure that code is spelled correctly, is not expired, is associated with the email address you are providing, and all conditions of the promotion are met. 

Please contact Customer Experience by phone at 1-800-630-2396, or by chat to have one of our Customer Experience Advisors assist you. We are available Monday through Friday from 8am to 6pm CST. If email works best for you, please feel free to fill out our contact form and we will get back to you as quickly as possible!