BreatheSmart 75i V2 - Troubleshooting - Turning Off Sporadically

If your 75i V2 turns off on its sporadically:

1. Unplug the purifier from the wall outlet.
2. Remove the power cord from the back of the purifier.
3. Remove the panel and the filter from the purifier.
4. Let the purifier rest for 30 seconds without the filter or panel installed.
5. Reinstall the filter, making sure that it is placed securely back in the unit (insert bottom of the filter first, and then press the top in until it clicks. Then proceed to press on all four corners to ensure that it is completely locked in place.)
6. Place the panel back on the purifier, making sure it closes securely. 
7. Reinstall the power cord into the back of the purifier, ensuring it is tightly locked in place. 
8. Plug the purifier back into the wall.
9. Press the power button to power on the purifier. 

If troubleshooting did not remedy the issue, please contact Customer Experience at (800) 630-2396 or by chat Monday-Friday between 8am & 6pm CST, or by filling out the followingcontact form. We are happy to assist you! We are happy to assist you!