If your A350 has no power:
- Verify the power plug is plugged into a wall outlet and verify there is power going to the outlet and outlet is working.
- Press the Power On/Off button.
- If there is still no power, ensure the cover is on the purifier properly. If it is not, it will snap into place.
- Press the Power On/Off button.
If troubleshooting did not remedy the issue, please contact Customer Experience at (800) 630-2396 or by chat Monday-Friday between 8am & 6pm CST, or by filling out the following contact form. We are happy to assist you!
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