T100 - Troubleshooting - No Power

If your T100 has no power:

1. Unplug the purifier from the wall.
2. Remove the filter cover and the filter from the purifier.
3. Reinstall the filter, making sure that it is placed securely back in the purifier.
4. Place the filter cover back on the purifier.
5. Plug the purifier back into the wall.
6. Push the On/Off button on the purifier.

If troubleshooting did not remedy the issue, please contact Customer Experience at (800) 630-2396 or by chat Monday-Friday between 8am & 6pm CST, or by filling out the following contact form. We are happy to assist you!