If your T500 turns off on its own:
The T500 has an option to use a timer. Do you have the timer set on a certain amount of time?
How to use the timer:
Press TIMER to have the air purifier automatically turn off in a set number of hours. Up to twelve hours.
Note: If none of the preset hours are not selected, the purifier will continue to run until you manually turn it off.
If troubleshooting did not remedy the issue, please contact Customer Experience at (800) 630-2396 or by chat Monday-Friday between 8am & 6pm CST, or by filling out the following contact form. We are happy to assist you!
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