If your Classic turns off on its own:
The Classic has an option to use a timer. Do you have the 4-hour, 8-hour, or 12-hour option selected?
How to use the timer:
Press TIMER to have the air purifier run for a set number of hours (either four, eight, or twelve) before turning off. Once one of the three options is selected the light below the selected hour will appear.
Note: If none of the preset hours are not selected, the purifier will continue to run until you manually turn it off.
If troubleshooting did not remedy the issue, please contact Customer Experience at (800) 630-2396 or by chat Monday-Friday between 8am & 6pm CST, or by filling out the following contact form. We are happy to assist you!
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