BreatheSmart Classic - Troubleshooting - No Power

If your Classic has no power, please follow these steps:

1. Unplug the purifier from the wall outlet.
2. Remove the panel and the filter from the purifier.
3. Let the purifier rest for 30 seconds without the filter or panel installed.
4. Reinstall the filter, making sure that it is placed securely back in the purifier (insert bottom of the filter first, and then press the top in. Then proceed to press on all four corners to ensure that it is completely locked in place.)
5. Place the panel back on the purifier, making sure it closes tightly.
6. Plug the purifier back into the wall.
7. Press the power button to power on the purifier. 

If troubleshooting did not remedy the issue, please contact Customer Experience at (800) 630-2396 or by chat Monday-Friday between 8am & 6pm CST, or by filling out the following contact form. We are happy to assist you!