If your A375 has no power:

1. Verify the power plug is plugged into a wall outlet and verify there is power going to the outlet and outlet is working.
2. Push the Power On/Off button.
3. If there is still no power, ensure the cover is on the unit properly. If it is not, it will snap into place.
4. Push the Power On/Off button.
5. If there is still no power, remove the front cover by placing your thumbs on housing and push, the cover will come off.
6. Take the filter out by pulling the white tabs on either side.
7. Place the filter back into the purifier. Check to make sure the filter is making contact with the sensor clip. You will hear it click when the filter is installed properly.
8. Place the front cover back on the purifier.
9. Push the Power On/Off button.
10. If there is still no power, please contact Customer Experience.

Resetting Filter replacement indicator:

After changing the filter, reset the filter indicator by holding down TIMER while the purifier is on until the illuminated clean indicator light disappears.

Please contact Customer Experience at 1-800-630-2396, or by chat to have one of our Customer Experience Advisors assist you. We are available Monday through Friday from 8am to 6pm CST. If email works best for you, please feel free to fill out our contact form and we will get back to you as quickly as possible!