If your T100 has no power:

1. Unplug the purifier from the wall.
2. Remove the filter cover and the filter from the purifier.
3. Reinstall the filter, making sure that it is placed securely back in the purifier.
4. Place the filter cover back on the purifier.
5. Plug the purifier back into the wall.
6. Push the On/Off button on the purifier.
7. If there is still no power, please contact Customer Experience.

Please contact Customer Experience at 1-800-630-2396, or by chat to have one of our Customer Experience Advisors assist you. We are available Monday through Friday from 8am to 6pm CST. If email works best for you, please feel free to fill out our contact form and we will get back to you as quickly as possible!